Did not receive purchase

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Chifranhoosier

• July 04, 2019 14:52

I purchased the Fourth of July diamond pack and the app shut down during purchase. I checked my credit card and found I’m being charged for that purchase on my card even though the in-app rewards were not given.

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  Josh

  • July 08, 2019 06:11

  I recently bought 10$ worth of diamonds I was charged but I didn't get any diamonds put into my account

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  phatso37

  • December 13, 2019 19:50

  I just spent 49.99 for some gems and it came out of my bank but i did not receive my gems please help

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  SKETCHISM

  • February 06, 2020 20:26

  I bought 2 packs of diamonds and neither has comr through. I have raiswd a ticket a week ago but only received the standard automatic email response and nothing else. Has anyone else got their money back or actually had a response from a human? I was enjoying the app but now im afraid to make any more purchases until its fixed which means im missing out on new cards and theu are missing out on more money

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